Family says strangers allowed in their Oceanside motel room


>>WE WERE TERRIFIED.>>>YOUNG MOTHER SAID HER FAMILIES TRIP TO SAN DIEGO WAS RUINED THANKS TO A SCARY SURPRISE IN HER HOTEL ROOM.>>OUR TEAM INVESTIGATOR JOINT US. THIS WOMAN WANTS ANSWERS FROM THE MANAGEMENT.>>Reporter: IT IS REALLY A STRANGE STORY. IF YOU CAN IMAGINE COMING BACK TO YOUR HOTEL ROOM AND FINDING STRANGERS INSIDE. THAT’S WHAT JULIA SAID HAPPENED TO HER FAMILY AT AN OCEANSIDE SUPER EIGHT THIS PAST WEEKEND. ON TOP OF THAT SHE WAS TOLD SHE WAS GOING TO GET A REFUND BECAUSE OF THIS ORDEAL, ONE THAT SHE IS STILL WAITING FOR.>>WE DID NOT FEEL SAFE.>>Reporter: JULIA STILL CANNOT BELIEVE WHAT HAPPENED. SHE BOOKED A ROOM AT THE SUPER EIGHT AN OCEANSIDE FOR TWO NIGHTS, SATURDAY AND SUNDAY. THE COST WAS ABOUT $256. WHEN THEY RETURNED SUNDAY FROM A FULL DAY AT LEGOLAND THEIR MOTILITY WOULD NOT WORK. THEN –>>TO OUR SHOCK A GUY OPENS THE DOOR TO OUR ROOM. HE OPENS THE DOOR AND WE WERE LIKE WHAT ARE YOU DOING HERE. ALL ABOUT PERSONAL STUFF IS IN THERE. OUR LUGGAGE AND CLOSE.>>Reporter: SHE SAID THERE WERE FOUR STRANGERS NEXT TO THEIR BELONGINGS. JULIO CONFRONTED THE EMPLOYEES WHO SHE SAID ADMITTED THE ERROR. SHE TOLD US THAT THEY PROMISED HER A REFUND.>>WE ARE TAKING A REFUND OF THE MONEY TO US. HUSBAND CHECKED THE ACCOUNT AND SAID THEY CHARGED US TWICE.>>Reporter: I WENT TO THE MOTEL TO SEE IF I COULD GET IN EXPLANATION. THE MAN WHO IDENTIFIED HIMSELF AS A MANAGER ASKED US TO LEAVE. THIS AFTERNOON SHE TOLD US THE OVERCHARGE WAS REMOVED BUT SHE STILL WANTS WHAT SHE WAS TOLD.>>WE WANT A FULL REFUND AND WE WANT — WE DO NOT WANT THIS TO HAPPEN TO ANYBODY ELSE.>>Reporter: I CALLED THE HOTEL THIS AFTERNOON. THE MAN WHO ANSWERED THE PHONE DID NOT WANT TO MAKE AN OFFICIAL COMMENT. A LOT OF TIMES IT TAKES A DAY OR TWO TO PROCESS REFUND. JULIET SAYS IF SHE DOES NOT LOOK — GET HER MONEY BACK SHE MAY LOOK INTO SMALL CLAIMS.>>THIS IS A MAJOR CLAIM — CHAIN. THEY CANNOT GET AWAY WITH SAYING NO COMMENT.>>Reporter: THAT’S WHY WE WENT THERE AND I CALLED AND THEY DID NOT WANT TO SAY ANYTHING. OF COURSE I HAD QUESTIONS ABOUT HOW THE MISTAKE WAS MADE WITH SOMEBODY ELSE GOING INSIDE THE ROOM. IF I GET SOME ANSWERS I WILL KEEP YOU POSTED.>>>WE ARE

82 Replies to “Family says strangers allowed in their Oceanside motel room”

  1. I'm glad they showed the hotel. I, for one, will be opting to not stay at ANY Super 8 Motel because of this story.

  2. Super 8 is the worse motel ever!!! If you go to San Diego you might look into staying free at Pechanga casino.

    My family was at Pechanga casino and we stayed free. Not only did we stay for free, we got 2 rooms for free.

    Pechanga casino is not far from Legoland or San Diego.

    If you gamble a lot got yourself a card from the casino. The more you gamble the more free rooms you get .

  3. That's kind of screwed up not just the fact that these people were in their room it was the fact that the house keepers didn't even clean the room because procedure is go in clean everything out take all the belongings put them in Lost and Found so the fact that these other people were in the room and seeing if there was stuff in there she says that they're nasty because if I would have walked into a hotel room and there's other people's bags and stuff in there and that they've been in them beds I'm walking out and I'm demanding a refund

  4. They were ICE agents that were tipped off and were checking to see their immigration status. They're just doing their job going after all illegal aliens.

  5. this isn't even a big deal. their room was giving to someone else by accident. this happened to my family at a hotel and we just brushed it off and the manager said sorry.

  6. ITS EVERYDAY BRO WITH THAT DISNEY CHANNEL FLOW FIVE MILLION IN SIX MONTHS NEVER DONE BEFORE PASSED ALL THE COMPETITION MAN PEWDIEPIE IS NEXT.

    I need fucking help really bad…

  7. What I don't get is… The 4 strangers, why were they in the room with all this family's belongings? I once got placed in a room that had luggage still in it. Went straight back to the front desk to inform them if it. They apologized; apparently there'd been a computer error. They got me in a new room straight away… Why stay in a room that clearly is still being used??

  8. This is why you use a credit card. And if somebody tries to defraud you, you just initiate a chargeback. not Only will you get your money back, the crooks will be charged a fee for the chargeback. Enough chargebacks and the credit card company will drop the offending business them. Small claims court is a much bigger hassle.

  9. Please. It was a mistake. Nothing was stolen. She doesn't deserve a refund. Everybody wants something for free.

  10. Didn’t feel safe? This was an error on the motels part. Bitching the other people out and making them look like thieves is ridiculous. No one wants anything you have. Odds are if you’re staying at a super 8 you’re not big on spending to begin with.

  11. When checking in, especially if you are alone- tell the clerk all people who are supposed to be in your room, and to NOT give keys to ANYONE else, and to call you if anyone unfamiliar asks for a key. Also if you are alone, get a room as close to the office as possible. Always check in with family or friends and let them know where you are, and plan to go, what time ect. You want SOMEONE to know these things in case of emergency.

  12. Hey reporters, call the Super 8 headquarters. You let this story push you around, instead of you pushing it around.

  13. I was wondering why this was a news story, people at motels aren't the brightest and stupid people make mistakes all the time. But judging by the reaction of the manager they clearly fked up and won't even explain why. It was a bit unclear who was in the room, employees or other patrons. If it was employees that makes the situation even more weirder.

  14. well .. I'd say that because of this experience I never can go on a vacation in a hotel ever again and therefore Super 8 has to cover a penthouse or a gated property for me to stay in, until I am deemed rid of my fear by a specialist. Also, where's that $100k diamond watch my wife left in that room? .. lol – this actually happened to us in Atlanta, we went to a motel, got room keys, opened the door, somebody's stuff all over the place. Went back downstairs, returned the keys. Went to a different hotel. More expensive one, but with a vacant room for us

  15. Wow, everytime I turn around there are new members of team ten. I guess jake Paul is trying to appeal to an older demographic

  16. Super 8 kicked us out of our own room because they wanted to make the beds. My parents said no. They threatened to kick us out. This was on the second morning of the second day we had been there. Complete bullshit tbh.

  17. Those people did not realize that they were in somebody else's room ?!… Something is fishy 🐟 here.

Leave a Reply

Your email address will not be published. Required fields are marked *